Privacy Policy

House of Mortgages, LLC
Effective Date: July 2026

House of Mortgages, LLC ("House of Mortgages," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, communications, mortgage application process, and related services.

By using our website, you acknowledge that you have reviewed this Privacy Policy.

House of Mortgages complies with applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), governing the collection, use, safeguarding, and disclosure of nonpublic personal information.

Information We Collect

When you visit our website, contact us, or apply for a mortgage, we may collect information including:

Name
Mailing address
Email address
Telephone number
Information submitted through contact forms
Information provided during consultations
Information submitted during the mortgage application process
Financial information necessary to evaluate mortgage financing options
Government-issued identification, when required
Employment and income information
Asset information
Other information you voluntarily provide

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Website usage information
Cookie data

Credit Reports and Mortgage Information

With your authorization and as permitted by applicable law, House of Mortgages may obtain consumer credit reports, employment verifications, income verifications, asset verifications, fraud prevention reports, and other information necessary to evaluate your eligibility for mortgage financing.

Information submitted through our secure mortgage application platform may also be shared with lenders, investors, underwriting systems, and other service providers solely for the purpose of processing your mortgage transaction.

How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule consultations
Process mortgage inquiries and loan applications
Verify information submitted during the loan process
Obtain underwriting approvals
Coordinate with lenders and settlement providers
Communicate throughout your mortgage transaction
Improve our website and customer experience
Detect and prevent fraud
Send service-related communications
Send marketing communications when permitted by law or with your consent
Comply with federal, state, and local laws and regulatory requirements

Information Sharing

House of Mortgages does not sell your personal information.

We may disclose information only when necessary to:

Process your mortgage application
Obtain financing through lenders or investors
Coordinate with title companies, settlement agents, appraisal management companies, credit reporting agencies, insurance providers, verification providers, and other parties involved in your mortgage transaction
Comply with applicable laws or regulatory requirements
Respond to lawful governmental requests
Protect our legal rights
Prevent fraud or unauthorized activity

All third-party providers are expected to maintain appropriate safeguards to protect the confidentiality of your information.

Information Security

House of Mortgages maintains reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Information submitted through our secure mortgage application platform is transmitted using industry-standard encryption technology, including Secure Socket Layer (SSL) encryption where applicable.

Although we take reasonable steps to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance your browsing experience
Improve our products and services

You may disable cookies through your browser settings. Please note that certain features of the website may not function properly if cookies are disabled.

Third-Party Service Providers

House of Mortgages may utilize trusted third-party providers to assist in operating our business, including providers of:

Secure mortgage application platforms
Loan origination systems
Customer Relationship Management (CRM) software
Website hosting
Email communications
Electronic document management
Appointment scheduling
Website analytics

These providers receive only the information necessary to perform services on our behalf and are expected to maintain the confidentiality and security of your information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal, regulatory, licensing, audit, and record-retention requirements.

Data Breach Notification

If House of Mortgages becomes aware of a security incident involving your personal information, we will investigate the matter promptly and provide any notifications required under applicable federal and state law.

We will take reasonable steps to contain the incident, mitigate potential harm, and cooperate with regulatory authorities and law enforcement when appropriate.

Email Communications

House of Mortgages complies with the CAN-SPAM Act and other applicable laws governing commercial email communications.

When sending marketing communications, we will:

Clearly identify commercial messages when required by law.
Include our business contact information.
Provide an easy method to unsubscribe.
Honor unsubscribe requests promptly.

Please note that even if you opt out of marketing communications, we may continue sending important transactional or service-related communications regarding your mortgage application or loan.

Children's Privacy

Our website is intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

External Links

Our website may contain links to third-party websites. House of Mortgages is not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any website you visit.

Your Privacy Rights

Depending upon applicable federal or state law, you may have certain rights regarding the personal information we maintain about you, including the right to request corrections where permitted by law.

If you have questions regarding your personal information or this Privacy Policy, please contact our Privacy Officer.

Changes to This Privacy Policy

House of Mortgages may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, technology, or regulatory obligations.

Any revisions will be posted on this page with an updated Effective Date.

Contact Us

House of Mortgages, LLC
NMLS #2865262
1646 W Snow Ave, Suite 84
Tampa, FL 33606

Phone: (813) 735-9395

Email: info@houseofmtgs.com

Website: www.houseofmtgs.com

Privacy Officer & Compliance Contact

Melissa Rodriguez
President | Mortgage Broker
NMLS #1026726

For questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact the Privacy Officer using the contact information above.

Website Privacy Notice

This Privacy Policy applies solely to information collected through the House of Mortgages website, online communications, and related digital services.

If you submit a mortgage application or become a borrower, you may also receive a separate Consumer Privacy Notice as required by the Gramm-Leach-Bliley Act (GLBA) and other applicable federal or state laws. That notice explains how your nonpublic personal information is collected, used, shared, and protected throughout the mortgage lending process.

Nothing in this Privacy Policy limits or replaces any rights or disclosures provided under applicable federal or state law.